We’ve all heard the Aretha Franklin song about Respect – and quite frankly, the respect she’s looking for is something we all desire. Hence why the song lives on through the decades. Respect is an issue that can build up or tear down relationships, friendships, and even businesses. Often on the heels of respect is…
Author: Carla Sprague
You’re only as strong as your biggest weakness
Being a leader is about exemplifying the values and activities that inspire and encourage others to action. At Dale Carnegie, we are based on the truth of one man’s belief in the power of self-improvement. One of the best ways to promote and encourage self-improvement is to face your biggest weaknesses. In the Inc. article…
Red Carpet Customer Service
Eric Schiffer’s Forbes article sounds like a page right from a Dale Carnegie book. What does that mean? Well, it means he hits the nail right on the head as to what it means to create a customer-centric atmosphere. He starts by talking about imagining Beyonce as one of your clients. Don’t care for Beyonce?…
5 Quick Morning Tasks For Efficient Living
We talk a lot about how to be successful, be a good leader and make a change in the world and in your future. Dale Carnegie gave us many ideas on how to communicate, how to relate to people and how to create good habits. So with that in mind, it’s always intriguing to read…