At Dale Carnegie, we believe that by working hard on personal and professional development, you can be taught how to be a good leader. Leadership is about how to connect, communicate and collaborate with the people around you. These are skills, and while they may come easier to one person over another, skills, by definition,…
Author: Carla Sprague
R-E-S-P-E-C-T – Find Out What It Means…
We’ve all heard the Aretha Franklin song about Respect – and quite frankly, the respect she’s looking for is something we all desire. Hence why the song lives on through the decades. Respect is an issue that can build up or tear down relationships, friendships, and even businesses. Often on the heels of respect is…
You’re only as strong as your biggest weakness
Being a leader is about exemplifying the values and activities that inspire and encourage others to action. At Dale Carnegie, we are based on the truth of one man’s belief in the power of self-improvement. One of the best ways to promote and encourage self-improvement is to face your biggest weaknesses. In the Inc. article…
Red Carpet Customer Service
Eric Schiffer’s Forbes article sounds like a page right from a Dale Carnegie book. What does that mean? Well, it means he hits the nail right on the head as to what it means to create a customer-centric atmosphere. He starts by talking about imagining Beyonce as one of your clients. Don’t care for Beyonce?…