The world of business is an ever-changing landscape of new ideas and tools that make leadership possible for many. Traditional leadership roles are evolving to include a more global view of how technology and social behaviors influence others. Instead of merely having an influence over a small localized group of colleagues, leaders are able to…
Author: dcadmin
Stop Team Stress Now! Tips for Identifying and Managing Stress in Teams
Stress is a fact of life, for most people. In these uncertain times, stress can invade even the most well-managed of teams. Generally, stress starts with an individual and then spreads like wildfire throughout the team. It’s human nature to be influenced by those around you, and stress is one of those phenomena that can…
Benefits of Proactive Customer Service
Many times customer service is a reactive process. It is important to continually build on existing relationships with customers and clients before issues arise. Here are a few suggestions from your friends at Dale Carnegie Training of Central and Southern New Jersey in taking the more proactive approach to servicing existing customers. Promote additional programs…
Always be Yourself in Your Business and Personal Life
Angelo Patri once wrote, “Nobody is so miserable as he who longs to be somebody and something other than the person he is in body and mind.” Legendary Hollywood director, Sam Wood, said the greatest headache he has with aspiring young actors is exactly this problem: to make them be themselves. They all want to…