Some are calling Sunday night’s 2017 Academy Award for Best Picture mistake a mix-up of epic proportions. Here are four lessons that extend beyond show business worth incorporating into your daily routine. Smile– Whether the nominees were ultimately winners or losers, every single one smiled during practically the entire Academy Awards show. It’s certainly an…
Author: Liz Scavnicky-Yaekle
Negotiations—Four Steps for Smooth Selling
Whenever stakes are high—as with negotiating, fear and anxiety tend to dominant our minds. Instead of fearing negotiations, approach them with the same process and perspectives as those who have mastered the art of the deal. Here is how. Define a win-win strategy. Sales professionals sometimes refer to an upcoming pitch as, ‘Going in for…
Four Favorable Ways to Frame Peer Feedback
Providing employee feedback effectively can be challenging, especially when conducting 360, or peer, reviews—a growing workplace trend. Here are four ways to frame feedback they won’t forget. Add equal parts of positivity. Before sharing constructive criticism, prime with positive statements. Since positive feedback stimulates the brain’s reward centers, the recipient will be more open to…
Five Ways to Show Your Customers Some Love
Customer appreciation strategies need not be extremely costly or complicated. Here are five simple ways to show your customers some love. Surprise and delight. One of the easiest ways to love your customers is to reward them with complimentary perks. Expedited or free shipping, and sample products, are affordable ways to drive revenue and loyalty. …