For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
What is Emotional Intelligence? Emotional intelligence (EQ) is a person’s ability to recognize, understand, manage, and reason with their emotions. It is a critical quality to have when it comes to interpersonal communication, not only in one’s private life but also in the workforce. Emotional intelligence involves using this emotional understanding to make decisions, solve…
Regardless of your role and rank within an organization, getting the attention of busy people can be challenging, especially via email. It’s important to utilize strategies to increase the likelihood that an email recipient will not only open your email but read your entire message. However, the only way to get a chance to have…
Most consumers in America today have similar buying habits. Before you try out a new restaurant in town or buy that new raved-about product online, you typically look around to see what other people have to say—no one wants to waste money on something that doesn’t live up to the hype. So first, you ask…
The ability to network is not necessarily an innate quality. It is simply the process of developing mutually gratifying relationships with like-minded people and businesses. It is a skill that can be learned, honed, and developed with practice. Networking is a marketing tool—crucial to the success of you and your business that can take a…