Connecting with people across the organization builds trust and engagement for both leadership and management. Effective leadership is essential in 2014 in both New Jersey and the country as we grow and learn through the Carnegie Principles. In today’s fast paced companies, leadership must fit the needs of everyone to be successful. Leaders must use…
Tag: Dale Carnegie New Jersey
Tips for Handling an Angry Client
Occasional stressful client interactions are inevitable, and it’s not always easy to be kind and patient when someone is angry or upset. They often have an unending list of requests, demands and deadlines, and they expect you to meet all of them. But you must remain committed to your clients, for they are the reason you’re…
Develop a Positive Mission Statement for Success
The key to success lies in developing a mission statement that is personal and positive. Keep your mission statement short and to the point such as “I am an exceptional leader.” Then, after every sales meeting, you should quickly review your mission statement and ask yourself if you conducted yourself in a manner befitting your…
Employee Engagement and Accountability
Leadership here in New Jersey has to continually assess the broadest scope across local and regional businesses and organizations, as we head more deeply into 2014. Broad perspective is integral to both opportunity and success. It allows teams to assess every alternative and examine every suggestion before solving problems or making decisions. Growth is critical…