Occasional stressful client interactions are inevitable, and it’s not always easy to be kind and patient when someone is angry or upset. They often have an unending list of requests, demands and deadlines, and they expect you to meet all of them. But you must remain committed to your clients, for they are the reason you’re…
Tag: Dale Carnegie Training of New Jersey
Leadership Training for Managers: March 4, 2014
Leadership is central to any organizational success. Without direction, businesses cannot grow and build opportunity. Here in New Jersey, it is important that the quality of leadership grows every day. It is a tough position to be in. Continuous improvement is a team sport and every one across the organization has the opportunity to be…
Develop a Positive Mission Statement for Success
The key to success lies in developing a mission statement that is personal and positive. Keep your mission statement short and to the point such as “I am an exceptional leader.” Then, after every sales meeting, you should quickly review your mission statement and ask yourself if you conducted yourself in a manner befitting your…
4 Strategies for “Soft Skill” Success
Leaders and managers across New Jersey want to hire the best people they can for their businesses and organizations. That strategy makes sense for both the business and the individual. Opportunities indeed exist for the right candidates. In the efforts to find the right talent, hiring becomes the most critical component for success. It is…