Dale Carnegie once told the story of Adolph Seltz of Philadelphia, who was a sales manager in an automobile showroom and a student in one of Carnegie’s courses. Seltz had suddenly found himself confronted with the necessity of injecting enthusiasm into a discouraged and disorganized group of automobile salespeople. Calling a sales meeting, he urged…
Tag: employee satisfaction
A Workable Process For Fact Finding
Often a major challenge in determining if and how to make changes or improvements is to conduct an effective fact-finding mission. In some cases, this could take weeks or even months of painstaking research. Especially under today’s market pressure, organizations often don’t take the time they should to get accurate, reliable information. People often cloud…
Dale Carnegie Principle #26—Let the Other Person Save Face
One of Dale Carnegie’s primary management tips was to always let the other person save face—even in cases where the person was grossly ineffective at their job. In his now legendary book, “How To Win Friends and Influence People,” Carnegie tells the story of how General Electric Company was faced with the delicate task of…
How to Build Confidence In Your Employees
Great leaders strive to build confidence in their employees. When an employee is confident they become self-motivated and more productive. In addition to that, when a manager makes it a priority to build confidence a by-product of this is increased moral which decreases employee turnover. Here are some tips for increasing the confidence of your…