Dale Carnegie knew that the best way to engage a person was to not discuss things on which you differ, but rather to emphasize—and keep emphasizing—the things on which you agree. The reasoning is that you are both striving for the same result, and that your only difference is one of method and not of…
Tag: employee satisfaction
Acquire Best Management Skills for True Leadership
Anyone that has worked in business for any length of time has probably had both good and bad experience with management styles. And while it’s true that people respond differently to varying styles, it is just as true that it’s impossible to please everyone with one particular way of managing. Also, just as there are…
Stop Being a Negative Nancy at the Workplace!
Understanding the power that negative attitudes have in the workplace and how that then affects the morale of everyone else and ultimately the productivity and efficiency of the company is extremely important. Much research has shown that emotion can be contagious, particularly in group settings. What’s important to note is the difference between the negative…
Always Make the Other Person Feel Important
Dale Carnegie knew that one of the most effective ways of winning over people was to make them feel important. In his book, How to Develop Self Confidence & Influence People by Public Speaking, he tells the story of Claude Marais, a restaurant owner in Rouen, France, who used this principle and saved his restaurant…