The song Smile was first recorded in 1936 as the theme in Charlie Chaplin’s last silent movie but words were never added until 1954 when the new lyrics gave Nat King Cole a huge hit. It was Michael Jackson’s favorite song of all time. That says a lot. There is a saying that goes like…
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The Four Fundamentals of Carnegie Selling
“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” Dale Carnegie There is no truer statement in sales that what Mr. Carnegie commented on years…
Four Types of Flawed Leaders
Leaders represent more than leadership. Being a leader is an extremely difficult task. It carries a great deal of responsibility and accountability. You all know the characteristics of a good (not even great) leader. Team-driven, inspiring, supportive, and visionary come to everyone’s mind. The list is easy to put together. With ineffective leadership, it is…
Thick Skin, Sense of Humor, Short-Term Memory
In a sales meeting not long ago and not so far away, the sales manager was standing up in the front of the conference room jotting information on the chalk board. It was getting ugly fast. Things had not been going very well as it approached the end of the month. With about 15 salespeople…