Dale Carnegie believed in the power of admitting one’s mistakes – believed so much, in fact, that this makes up his twelfth human relations principle: If you are wrong, admit it quickly and emphatically. Thirty-two years after the release of Carnegie’s seminal work, How To Win Friends and Influence People, this principle was put to…
Tag: people skills
Stories from the Classroom
Dale Carnegie knew that turning a lesson into a story was the best way to convince an audience of his ideas. While his easy-to-implement advice is the backbone of his best-selling books, the heart and soul of them are the tales of how his tactics have transformed lives. Although it has been 83 years since…
Preparing to Negotiate: How To Bargain in the Business World
Negotiations are a common – nearly daily – practice in the workplace. You might want to convince your boss to let you work a more flexible schedule, or perhaps you need to make a deal to close a sale. Whatever the reason for negotiating, there are a few ways you can ready yourself for…
Soft Skills for Success Series—#1 Controlling Negative Emotions
The formula for building successful teams was previously predicated on each member’s work experience and technical expertise in order to collectively execute a defined plan. Today, policy experts, trade groups, business coalitions and academics are citing soft skills as critical to both team and individual performance. In fact, a University of Michigan study revealed that soft skills training…