The secret of becoming a great conversationalist lies in being a great listener. Listening builds trust and belief between you and your conversation partner, and increases their self-esteem. Listening also develops discipline in yourself because while your mind can process words at 500-600 words per minute, we can only talk at about 150 words per…
Tag: team member engagement
Raise Your Powers of Observation—Remember People’s Names
In his book, “How to Develop Self-Confidence & Influence People by Public Speaking,” Dale Carnegie tells the following story about New Jersey’s own Thomas Edison and the powers of observation: Thomas Edison found that twenty-seven of his assistants had used, every day for six months, a certain path which led from his lamp factory to…
What will the New Year Bring Your Business in 2013?
It is New Years’ Eve here on the East Coast; it is one of the best days of the year for not only fun but reflection. 2012 has come through our personal and professional lives like a freight train at times. The economy is still sluggish. The Fiscal Cliff could very well increase taxes and…
Be Careful When Providing Feedback in the Office
It’s a common dilemma in the workplace: You see something that you know can be improved upon, but you keep your mouth shut out of fear of reprisal or jeopardizing your career. But is this the right mindset? What if your observations were implemented and it resulted in saving the company money while making your…