The team at Dale Carnegie Training knows that How to Win Friends and Influence People is a global business classic; originally selling a few thousand copies with its first printing 78 years ago, Dale Carnegie’s rock-solid and time tested advice has moved thousands and thousands of successful business professionals to even greater success. Published the…
Author: dcadmin
Ask Questions Instead of Giving Orders
Dale Carnegie once had the pleasure of dining with Miss Ida Tarbell, the Dean of American biographers. When Carnegie told her of his book in process, “How to Win Friends and Influence People,” the discussion led to the subject of getting along with people. Miss Tarbell told Carnegie that while she was writing her biography…
4 Strategies in Leadership
Leaders know that businesses and organizations must get a little better every day as we move deeper into 2014. Engagement, involvement, and teamwork are the common activity across companies and they bring success to our part of New Jersey. Every business involves people, although the emphasis changes from service to products. The best leadership must…
9 Things Your Customers Expect You to Do for Them
After acquiring a new customer the real work begins with managing their expectations in order to keep them happy. Although managing new customer expectations is not that difficult, it does take some time and effort by you and your employees to keep them happy. The key to managing customer expectations begins with knowing what the…