A week from today, November 24, we celebrate Thanksgiving here in the U.S. But November 24 this year also marks another milestone—the 123rd anniversary of Dale Carnegie’s birth. Giving thanks for what he had in life formed the basis for virtually all of Dale Carnegie’s life principles. In a rare book entitled, “Dale Carnegie… as…
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5 Simple Steps for Effective Customer Service
If you own a business, whether it’s consumer-based or a B2B, you will come into contact with customers of all kinds and, at times, your customer service skills will be put to the test. Whether you handle irate customers on a regular basis or you only get the once-in-a-blue-moon angry customer, it is important that…
The Fundamental Principle of Handling People
“I shall pass this way but once. Therefore, any good that I can do, or any kindness that I can show, let me do it now, for I shall not pass this way again” — William Penn Dale Carnegie had the above quote pasted on his mirror, where he could not help but see it…
Search Engine Secrets
Are your search habits hurting you on-line? Check out this thought provoking video to learn more. This post is shared with you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We would love to connect with you on Facebook. Tweet