Often a major challenge in determining if and how to make changes or improvements is to conduct an effective fact-finding mission. In some cases, this could take weeks or even months of painstaking research. Especially under today’s market pressure, organizations often don’t take the time they should to get accurate, reliable information. People often cloud…
Tag: dale carnegie
It’s The Leadership, Stupid!
“Do you believe leadership is more than just a spot on the org chart, or a specific title, or funding a project, or answering a key question, or having responsibility for particular decisions?” – Nilofer Merchant Dale Carnegie did. He believed that being a good leader meant changing the attitudes and behaviors of those under…
Nobody Wants a Counterfeit Coin
I noticed a Facebook status today that said “be a first-rate you rather than a second rate somebody else.” The quote made me smile, and I discovered that the 17-year old who posted this status had no idea that Dale Carnegie offered the same sage advice many years ago. In his book How to Stop…
Dale Carnegie Principle #26—Let the Other Person Save Face
One of Dale Carnegie’s primary management tips was to always let the other person save face—even in cases where the person was grossly ineffective at their job. In his now legendary book, “How To Win Friends and Influence People,” Carnegie tells the story of how General Electric Company was faced with the delicate task of…