Because of all the advances in telecommunications technology, your clients, past clients and prospects have access to your competition at the tips of their fingers. So, one bad experience with your business and a few tweets later, the results could be disastrous for future sales. The key to retaining your clients is through strong customer…
Tag: customer service
The Amazing Evernote
One of my most indispensable digital tools is Evernote. What is Evernote? Here’s the description from their website, Evernote.com: Evernote allows you to easily capture information in any environment using whatever device or platform you find most convenient, and makes everything accessible and searchable at any time, from anywhere. Use Evernote to capture your ideas,…
Central New Jersey businesses feeling the deep freeze
In Mercer County, the cold winter is starting to seep into the bricks and mortar of many local businesses. Has it hit yours? The impact was recently covered by the Times of Trenton. Reporter Bridget Clerkin noted that as the snow falls, so has business, and this winter has been rough on local business –…
New Jersey could benefit from online grocer’s expansion
Online grocer FreshDirect is planning to expand it’s presence beyond its New York base, and New Jersey residents could stand to benefit from the move. The company, which according to an article in today’s NJBiz.com, began delivering groceries to customers 8 years ago is adding another 29 communities to its service area as soon as…