I read an article recently about the coming demise of perhaps the most utilized marketing tool of all time—the business card. The rationale—according to new age “techies”—is that business cards will be replaced by “bumping” smart phones for an exchange of information. That is, using the iPhone application “Bump” in a kind of fist-bump move…
Tag: improving customer service
Training Never Stops for Top Level Management
It is a common misconception that once you reach top-level management you have learned everything that you need to know about being a manager. After all, you have made your way up the ranks and therefore you don’t need anymore training, right? In fact, this couldn’t be further from the truth! In a good management…
The Three Safeguards in Communication
Regardless of the situation, every single time that we speak we have the possibility to say something we might regret. Although it happens to presidential candidates and to CEO’s, most of the time if we misspeak, we do it in a one-on-one situation with family, friends, or business associates. And once we realize we said…
8 Tips for Being a More Productive Worker
Right now, a lot of companies are still working on a relatively minimal amount of staff depending on the amount of cutbacks and downsizing that may have had to be done to keep the company afloat amidst the recession. The productivity of an employee is more important than ever these days. Here are 8 simple…