Regardless of the situation, every single time that we speak we have the possibility to say something we might regret. Although it happens to presidential candidates and to CEO’s, most of the time if we misspeak, we do it in a one-on-one situation with family, friends, or business associates. And once we realize we said…
Tag: team member engagement
Five Ways to Smile
It makes little difference if you are a leader, a manager, or a sales or a customer service professional; the best human tool that we have in our business arsenal is our smile. Simply out, most of us just don’t smile enough. It is the same across the country as it is here in New…
The Eight Parts of Practice
In virtually every aspect of business and even in life, the old adage, “practice makes perfect” is often very true. Especially here in New Jersey, competition is intense as a multitude of similar businesses compete for the same demographical client base. Many leaders, and more salespeople then we would like to count, would almost rather…
Learn and Improve with just Three Questions
How to Stop Worrying and Start Living is one of the most powerful personal and professional improvement books ever written by a single author. First printed in 1944, nearly 80 years ago, it is still full of excellent and timely advice. Rich with true stories and lessons, its practicality is exposed in virtually every page….