Building and maintaining relationships in sales here in New Jersey is a continuous activity. Since virtually every relationship is an interpersonal one, it is essential that we understand that success means being good at connections. The link quality in many meetings involves the ability to speak clearly and listen intuitively. Doing both is essential. In…
Category: Sales Skills
Finding the Right Employees to Work for You
One of the biggest challenges that employers face these days is finding the right person for the right job. Right now, with so many people out of work and searching for jobs, it’s really easy to find qualified individuals with the right educational background and perhaps even a great level of work experience. But, just…
Focusing on the Positives in Customer Service
Is the customer really “always right?” As much as this mantra has been force fed to us all our lives, the answer, of course, is no. There are many situations where the customer simply cannot have what they want. The product or service that they desire may no longer exist, or it may not be…
The Power of Getting the Other Person to Say ‘Yes, yes!’
Dale Carnegie knew that the best way to engage a person was to not discuss things on which you differ, but rather to emphasize—and keep emphasizing—the things on which you agree. The reasoning is that you are both striving for the same result, and that your only difference is one of method and not of…