Not everyone in New Jersey can be good in sales; in fact, even fewer can be great at it. Yet Dale Carnegie stood out and later trained people on his philosophy. He was truly excellent at winning friends and influencing people. So much so it is the name of his first best seller. It makes…
Category: Sales Skills
10 Tips for Providing Excellent Customer Service
If you think about it, there is no company out there that has complete market domination. Where there is Coca Cola, there’s Pepsi. Where there is Microsoft, there’s Apple. Just about every single business has a competitor that may provide a competing product or service of equal value to the customer, and arguably sometimes better,…
Benefits of Proactive Customer Service
Many times customer service is a reactive process. It is important to continually build on existing relationships with customers and clients before issues arise. Here are a few suggestions from your friends at Dale Carnegie Training of Central and Southern New Jersey in taking the more proactive approach to servicing existing customers. Promote additional programs…
Feeling Sluggish? Tips for Boosting Your Sales Energy!
Whenever you’re in the sales industry, there may be times that you will find yourself in a bit of a slump or feeling a bit sluggish. In this article posted on INC.com, here is some interesting information about the importance of energy to sales success and five simple tips for boosting your sales energy! Why…